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Ordering:
Scanning the original photo:
- You can bring the photo to a local print shop to be scanned or
if you own a good scanner you can scan it yourself.
- Make sure that any sharpening, descreening, dust and scratch
removal, filters and color correction functions available with the scanner
software are
turned off.
- For the best restoration quality, the photo needs to be scanned
at 600 DPI optical.
- If available on your scanner, set the bit-depth of your scan to
48bit if scanning in color, and 16bit if B&W.
If your scanner does not support 48 or 16 bit use 24 or 8-bit
respectively. (High bit depth scans will be much larger in file
size).
- Save scanned photo as a .tif file with NO compression. If you
are on a Mac, please add the .tif extension.
Next steps:
- When the email arrives, we will review your instructions and
photo and contact you with a quote.
- You will need to review and accept the cost estimate, and make the advance
deposit of 50% of the price.
- Upon completion of the repair work, a digital copy of the final
image will be transmitted to your email address for your approval.
You will be able to examine the image on-screen and indicate your
corrections, if any.
- Upon receipt of your deposit we will start the repair work.
- On final approval, you will need to make the balance of the
payment and upon receipt, we will send you the finalized version of
your photo.

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